Order Flow Explained
In short, the entire Order Flow consist of 3 steps. First make sure to select the service you are after, if however you require some custom work done not already listed on our website contact us on live chat and we will setup a custom order for you. After checkout your order will be placed in order queue pending booster assignment, the entire process from searching to assigning a booster takes usually between 10-60 minutes, up to 24h in extremely rare cases (big game releases, summer holidays & so on).
Once booster is assigned you Panel Section will update and order can start. Use the panel to setup your playing hours (we will try to work around your playing hours), get progress screenshot and streamed service during the entire process. Once order is finished you will be notified on the Panel & via email and you can proceed review our work on Trustpilot.
Introducing: Panel Section
Take full advantage of your Panel Section – a system designed to provide full control and details on the progression of your order. Streamed service on demand for the ones more interested, watch us live on twitch and learn from some of the best players in the world. Free coaching on every order, hints and tips on how to progress faster in case you hit a brick-wall or found yourself stuck in some difficult situation. Our goal is to provide more than just boosting in video games, we are here to make sure you enjoy the game just the way you intended. Head over to our Panel Section for more information.
Safety and Integrity
Every boost is done in a strict and confidential manner. Our pro boosters are pragmatic and efficient, striving to deliver each and every order within a minimal time frame. We have a strong anti-cheating policy, thus we choose our boosters carefully. Our staff undergoes a series of challenges before becoming a part of the D3Hell team so that we can ensure a 100% customer satisfaction and protection. In addition, the website undergoes scheduled security tests on daily basis to make sure every order is carried out according to the highest security standards Google can provide.
The whole process is extremely easy to understand. We just login on your account and complete the type of order you have placed. Contact your booster through the My Panel section or talk to us on live chat (bottom right part) in case there is delay with the delivery.
We work with professional gamers from all areas and regions, as long as the player can meet our strict quality criteria we are willing to work with them. Most of us are from the United States & Europe, but we also work with players from Australia, Asia and so on. If you are worried about new location triggering suspicious activity on your account you can always opt for VPN use in order to ensure safe processing of your order.
It’s very simple! We either log on your account if you opted for the default choice of being piloted or play alongside you if you chose selfplay. We play in the period that is best suited for you until your order is completed!
Any new booster undergoes a series of tests so that they can prove their skill as well as professionalism. Most of our boosters are experienced long term die hard players of the game. Orders are usually started within 60 minutes but on rare occasions it can take up to a couple of hours. Contact us after placing an order so that we can notify the boosters and speed up the whole process! Customers are eligible for a full refund if their order isn’t started within 24 hours.
We accept all major credit/debit cards. Multiple payment processors are available on checkout including Apple Pay, G-Pay, Stripe, all of which support direct credit card payments.
As with any other game, order is eligible for full refund if it hasn’t been started within 24h. If the service ( for whatever reason ) could not be completed, or took way longer than expected partial refund or additional ingame service can be extended depending on the situation. Read more about our <a href=”https://captain-carry.com/privacy-policy/”>Refund Policy</a> here (2nd subsection).
We take every measure possible to ensure account privacy and safety during the boost. We don’t talk to friends unless instructed otherwise and we can use VPN on your request. Don’t forget, we are doing this for the past 7 years and counting, when it comes to boosting, we know what we are doing!
For any additional questions or information use the live chat, we cover 24/7 support. Use our <a href=”https://captain-carry.com/contact-us-now/”>contact/support</a> page for email and other inquiries or reach out on our <a href=”https://www.facebook.com/D3Hell/”>Facebook</a> or <a href=”https://twitter.com/D3Hellgaming”>Twitter</a> pages.